Office Policies & Mission

Our Mission

Our mission is to combine SCIENCE and SERVICE to make our patients SMILE with confidence!

We are committed to providing high quality orthodontic care in a caring and comfortable environment. At our office, we are dedicated to informing our patients about their treatment options and listening to their desires. We believe that it is this communication process that will lead to the best treatment and best experience for each of our patients. Our ultimate goal is to create beautiful smiles that epitomize function, comfort and esthetics while providing a positive experience that our patients will always remember.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation. We encourage you to take advantage of our complimentary email and/or text reminder service. Ask our staff how to sign up!

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid according to your contract agreement or at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.